Privacy policy

Privacy Policy

Effective Date: September 2, 2026

1. Introduction

This Privacy Policy explains how Fuzhou Jin'an Jintao Technology Co., Ltd., the legal entity responsible for operating Medicuubeus, collects, uses, stores, and shares your personal information when you visit or make a purchase from:

https://www.medicuubeus.com

For the purposes of applicable data protection laws, Fuzhou Jin'an Jintao Technology Co., Ltd. is the data controller responsible for processing your personal information.

Throughout this Privacy Policy, the terms "we", "us", and "our" refer to Fuzhou Jin'an Jintao Technology Co., Ltd., operating the Medicuubeus online store.

2. Personal Information We Collect

When you visit Medicuubeus or place an order, we may collect the following categories of information:

A. Account and Contact Information

Examples include:

  • Full name

  • Email address

  • Phone number

  • Account information (if you create an account)

Purpose of collection:

  • Creating and managing customer accounts

  • Providing customer support

  • Communicating with you regarding orders and services

B. Order and Transaction Information

When you purchase products from Medicuubeus, we may collect:

  • Billing address

  • Shipping address

  • Order details

  • Payment-related information

  • Transaction records

Payment card details are processed securely through third-party payment providers and are not stored on our servers.

Purpose of collection:

  • Processing payments

  • Completing orders

  • Shipping products

  • Providing order confirmations

  • Handling returns and refunds

C. Device and Website Usage Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Time zone

  • Pages viewed

  • Products viewed

  • Website interaction data

  • Referral sources

This information is collected through technologies such as cookies, log files, pixels, and similar tools.

Purpose of collection:

  • Improving website performance

  • Understanding customer behavior

  • Preventing fraud

  • Improving marketing effectiveness

3. Cookies and Tracking Technologies

Medicuubeus uses cookies and similar technologies to provide a better shopping experience.

Cookies may be used for:

  • Website functionality

  • Remembering customer preferences

  • Analytics

  • Advertising measurement

  • Personalized marketing

You may disable cookies through your browser settings; however, some website functions may not operate properly.

4. How We Use Your Personal Information

We use collected information for the following purposes:



Data Category Purpose
Contact information Customer service, order communication
Order information Payment processing, fulfillment, shipping, refunds
Device information Website improvement, analytics, fraud prevention
Marketing information Promotions, product updates, advertising communication

5. Sharing Your Personal Information

We may share your personal information with trusted third parties that help us operate our business.

Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used to process orders and manage store operations.

Shopify may process personal information according to its own privacy policy.

Payment Providers

Payment information may be shared with secure payment processors to:

  • Authorize transactions

  • Complete payments

  • Prevent fraud

Shipping and Logistics Providers

We may share necessary information with shipping providers, including:

  • Name

  • Shipping address

  • Contact information

  • Order details

Purpose:

  • Order fulfillment

  • Delivery tracking

  • Shipping support

Analytics Providers

We may use analytics services such as Google Analytics to understand website usage and improve our services.

Collected information may include:

  • Website visits

  • User interactions

  • Traffic sources

Advertising Partners

We may work with advertising platforms to provide relevant advertisements and measure advertising performance.

These services may use cookies or similar technologies.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Generally:

  • Order Information: Stored for business, accounting, customer service, legal, and transaction record purposes.

  • Customer Account Information: Stored until you request deletion or your account is closed.

  • Marketing Information: Stored until you unsubscribe or withdraw consent.

  • Website Analytics Information: Stored according to the retention settings of the relevant analytics providers.

We may retain certain information when required by law or for legitimate business purposes.

Specific retention periods:



Data Category Retention Period
Order and transaction information 7 years (for accounting and tax compliance purposes)
Customer account information Until account deletion or 3 years of inactivity, whichever occurs first
Marketing and communication data Until you unsubscribe or withdraw consent
Website analytics data 14 months (in accordance with Google Analytics default retention settings)
Customer service records (emails, chat logs) 3 years from the date of last interaction

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request restriction of processing

  • Object to certain processing activities

  • Withdraw marketing consent

  • Request information about how your data is used

To exercise your rights, please contact us using the information below.

8. International Data Transfers

Because we operate an international online store, your personal information may be processed or transferred to service providers located in different countries.

We take reasonable steps to ensure that your information is handled securely.

9. Advertising Preferences

You may control certain advertising preferences through:

  • Your browser cookie settings

  • Advertising platform settings

  • Industry opt-out tools where available

You may choose not to receive promotional emails by using the unsubscribe option included in marketing communications.

10. Do Not Track

Some browsers provide a "Do Not Track" feature.

Currently, our website does not respond differently to Do Not Track signals because there is no universally accepted standard for processing these signals.

11. Children's Privacy

Medicuubeus is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices

  • Legal requirements

  • Technology updates

  • Operational changes

The updated version will be posted on this page with the revised effective date.

13. Governing Law

This Privacy Policy and the processing of your personal information shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt-out of the sale or sharing of your personal information. To exercise these rights, please contact us using the information below.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us.

Data Controller / Legal Entity:
Fuzhou Jin'an Jintao Technology Co., Ltd.

Brand:
Medicuubeus

Privacy Email:
support@medicuubeus.com

Phone:
+86 19522960669

Business Address:
Office space on the 13th floor, Block C, East Zone, Taihe City Plaza, No. 236, Huagong Road, Yuefeng Town, Jin'an District, Fuzhou City, Fujian Province.